Customer Support

Job Description

Greetings from Teleperformance….!!!

We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service associate.

Key Responsibility :-

Provide top-notch customer service to clients via calls.
Understand customer needs and promote products or service effectively.
Handle customer inquiries, resolve issue, and provide product information.
Managing and resolving customer complaints promptly and effectively, ensuring customer satisfaction
Requirements :

Graduate Freshers OR 12th Pass+6 month BPO experience candidates can apply.
Strong communication and interpersonal skills.
Excellent problem solving abelites.
Proficiency is using customer service software and CRM systems.
Ability to work in a fast – paced and target- driven environment.
Flexibility to work in rotating shifts and off.
Freshers Eligible
Benifits :

Competitive salary with performance based incentives.
Both side cab facility + meals
5 Days working
Supportive and collaborative work environment.
Location – Gurgaon

– Salary – 24K To 29K In Hand + PLI

– Work from office

– Excellent coms

– 5 days working with 24/7 rotational shifts

Interview rounds

1. HR round

2. Amcat (threshold 65)

3. Operations round